Does the timer keep running?
Yes. An active session uses its start time, so locking the screen or switching apps does not reset the elapsed time.
Support
Let’s get you back in flow.
Quick answers for timers, iCloud sync, reminders, Live Activities, and correcting your work history.
Where is my data stored?
Tapject keeps a local workspace on your iPhone and mirrors it to your private iCloud database when iCloud is available.
Why is Dynamic Island missing?
Live Activities require a supported iPhone and must be enabled for Tapject in iOS Settings. Start a project or subtask timer to show it.
Can I correct tracked time?
Tap Edit beside the total hours. You can add a forgotten session, change its duration or project, and remove an incorrect session.
How do deadline reminders work?
Tapject schedules reminders locally on your device. Allow notifications when asked and check that notifications remain enabled in Settings.
How do I restore my workspace?
Sign in to the same Apple Account, enable iCloud Drive, and open Tapject. The private iCloud copy is loaded automatically when available.
Still need help?
Include your iPhone model, iOS version, and a short description of what happened. A screenshot is useful when the issue is visual.
Before contacting support
- Confirm iCloud Drive and notifications are enabled for Tapject.
- Close and reopen Tapject without deleting the app.
- Note which project or subtask was active when the issue occurred.
Privacy
Learn how Tapject stores workspace and support information in the Privacy Policy.